SunCity Apartment is located in the heart of Phnom Penh capital. The first modern service-apartment building in the city It is was established on January 1st, 2012. SunCity is set in an ideal location for anyone looking for a modern and dynamic lifestyle. We are within 10 minutes walking distance to restaurants, spas, convenient stores and medical clinics. SunCity Apartment comprises of 35 luxurious and spacious units with modern interiors and full personal service designed to make your busy life easier.
We are currently looking for qualified candidate to fulfill the position of Customer Service Officer.
JOB RESPONSIBILITIES:
• Receptionist (Greet and welcome customer).
• Handle customer Incoming and outgoing call.
• Assist customer to elevator and any other queries related to unit and space.
• Support in room and office inquiry (call, walk-in & email)
• Handle customer complain and relay to corresponding staff to remedy the complain
• Issue invoice and collecting payment (Cashier)
• Control and monitor office supplies, cleaning and laundry stock
• Handle staff inquiry related to room, cleaning and laundry materials, maintenance expense and employee request (roster, lunch fee, salary)
• Handle Petty cash, stock replenishment, Tenants request and request expense for reimbursement
• Update staff attendance, work leave, missing scan & Overtime attendance (day/night)
• Clerical tasks (filing, encoding, updating staff and customer data base)
• Any other assigned tasks by Manager